First of all, I’m not really good at English, but I hope you’ll find the ideas. So, please bear with me. No, I’m not asking you to ‘bare with me’.
Lately, I’ve stumbled to a bunch of images like this (bellow), comparing between design and user experience. All of them showing that most designs are wrong in real live regarding to user experience. Let’s take a look.
So, what do you think? Is it true that the design is wrong? Or is it something else? As for me, this is my opinion:
It’s More About Ignorance, Not UX
In our live as a society member, we are bound to several unwritten rules. Rules that are not really give any impact to us if we ignored it. Those images are the very good example about that. People do ignore, and sometimes because they are lazy.
Why I come to this conclusion, you may ask. Well, because that was really happen. The road design has to be in the most effective form. And by effective, the road design should accommodate several things. Things including the land property and the city plans. And for that purpose, square is almost he most perfect form for it.
But most of the time, people are so unrasionalistically (pffttt.. what kind of word is it?) lazy and ignorance. They simply ignore the fact that they were ‘vandalize’ other rights. They simply reject the rules, by crossing other properties. Imagine if that was a private property, which in some country they take very seriously about it, those people who ignore the rules could be end in the hospitals, or worse cemeteries.
So, back to our main topic, I stand my position that there is no wrong with the road design and what people do about it is nothing to do with user experience.
If User Experience means the design should accommodate people laziness and ignorances, then the world will be in a chaos. Let’s bring this to web design mater, so we can discuss about it more widely.
In the web design, for example the e-commerce design, lazy people will ignore a bunch of form that we ask them to fill, like address form for example. So, if in the name of user experience we simply get rid of that form, or just ignore it if people left it blank and keep submit it to our system, will we be able to finish the transaction? Shipping the product for example? No, right?
So, long story short, please do distinguish between use experience issues and how people act. People tend to be lazy, ignorance and simply stubborn, but put that away if we want to discuss about user experience.
Discuss about UX are only match for nobble people who respect rules.
vale, el rony